Kansas City furniture store shuts down without delivering

KANSAS Town, Mo. — – Marisa Santillan sat down in the center of her dwelling area ground to enjoy with her pup. The two experienced lots of room due to the fact the $800 couch Santillan had requested and paid for again in June has in no way arrived.

She bought it at Furniture Location on North Oak. It was supposed to be delivered in September. At initially she was not worried when it didn’t arrive mainly because she understood there have been global offer chain complications delaying the shipping of many items.

It was only immediately after her telephone calls to Furnishings Place went unanswered that she grew to become involved – so worried that she drove to the retailer to test on the status of her couch. She observed the door locked even nevertheless she was going to for the duration of the center of the working day.

“OK, perfectly it’s possible they just shut early,” Santillan claimed. “So I went back again like 3 much more instances, and they had been closed throughout small business hours.”

She eventually achieved operator Nicholas Baker by electronic mail. He told the retailer was transferring, but that her home furniture would nonetheless be sent. So considerably time experienced passed by that stage, that she asked for a refund instead.

“They did not reply,” she stated.

She paid another visit. This time the retail outlet wasn’t just closed, it was empty. Santillan wasn’t the only purchaser in shock.

“That retailer is the cleanest I have at any time witnessed it,” Ashlee Snyder Cox reported. “The signage is down. Practically nothing. Like you wouldn’t know what was in there.”

Cox explained she gave the retail store $1,700 again in March for a sofa, chair, loveseat and a rug. It was meant to arrive in June.

“I’m truly frustrated,” Cox claimed. “I just come to feel seriously taken benefit of.”

Cox explained she commenced getting fearful in August and paid a own take a look at to the retail outlet. She explained the manager explained to her the loveseat and chair had presently arrived. The supervisor explained she was waiting for the couch prior to offering the purchase.

Cox she stated asked to choose up the two things the store experienced gained that day, but was instructed that would be difficult since they weren’t at the retail outlet, but in a warehouse in an undisclosed location.

When Cox spoke with Trouble Solvers two months later she experienced almost nothing to exhibit for her cash except the $200 rug – the only piece of her buy that she’d been given.

Santillan and Cox are just two of six persons who contacted FOX4 Challenge Solvers. All experienced identical tales. They ended up out hundreds of bucks and had nothing to present for it.

Difficulty Solvers attempted to observe down operator Nicholas Baker. He did not reply to our telephone phone calls. When we messaged him on Fb, we had been blocked by both equally Baker and his husband or wife Alissa Daniel Baker who buyers said ran the retail outlet.

Problem Solvers attempted obtaining Baker at a dwelling in the Northland that he lists as his business enterprise deal with with the Missouri Secretary of State’s Business. When no one answered the door, we still left a enterprise card but under no circumstances listened to from any individual. A vehicle in the driveway tracked again to a male who has the same last title as Baker’s, in accordance to the Missouri Office of Earnings.

We also had no luck when we knocked on the door of an address in Kearney once connected to Baker nor at a house in Polo, which Baker experienced listed as the handle of a business registered with the Missouri Secretary of Condition – Mattress Manufacturing facility Immediate KC.

Problem Solvers then tried out making contact with the proprietor of the furnishings shipping and delivery assistance Baker made use of, in accordance to his customer receipts, Asset Transportation in Excelsior Spring. The operator never ever returned our contact.

We weren’t the only kinds hunting for Baker. The owner of the Northland strip mall in which Home furnishings Spot was situated advised FOX4 he’s also trying to come across him.

Here’s the very good news. Just after Trouble Solvers commenced investigating, some of the extended-awaited household furniture started out becoming shipped.

Two consumers explained to us they ended up notified by a shipping and delivery corporation that their household furniture was on its way. The buyers mentioned they acquired the home furniture this 7 days, but have never ever been supplied an clarification by Baker.

Other consumers convey to us they are no extended intrigued in obtaining their home furnishings really should it ever arrive. They’ve currently acquired new home furniture from an additional retail outlet to replace it. All they want is their money again.

We’ll permit you know what occurs.